Contact Support
We have several ways for our customers to get in touch with us, see below for options.
To ensure a speedy service, please use the relevant email below for your request.
General | Sales & Billing | Help & Support |
You can suggest a new feature here on our community forums. Simply click on the "Start a Discussion" button.
Purple IO Community
Purple IO Community
Community Forums: community.purpleio.uk
Note: As the community forums is PUBLIC please do not share any sensitive information (including but not limited to account information, license, login details, connection details for servers / cloud services).
You will find our live help and support located in the bottom right corner of your browser when accessing our main website.
Note: We're unable to accept password resets or license information over a live support request, these requests must be via email only as we'll need confirmation of account ownership.
Note: We're unable to accept account / license related information over a live support request, these requests must be sent via email only as we'll need confirmation of account ownership.
sFTP App Ltd
Turnpike Close,
Colchester,
Ardleigh
Essex,
CO7 7QW
United Kingdom
Last modified 2yr ago