You can report a bug here on our community forums. Simply click on the "Start a Discussion" button.
Suggest a new feature
You can suggest a new feature here on our community forums. Simply click on the "Start a Discussion" button.
Community Forums
Purple IO Community
Purple IO Community
Community Forums: community.purpleio.uk
Note: As the community forums is PUBLIC please do not share any sensitive information (including but not limited to account information, license, login details, connection details for servers / cloud services).
Live Help & Support
You will find our live help and support located in the bottom right corner of your browser when accessing our main website.
sFTP Client / Server for Windows, macOS and Linux
sFTP Client / Server for Windows, macOS and Linux
Note: We're unable to accept password resets or license information over a live support request, these requests must be via email only as we'll need confirmation of account ownership.
Note: We're unable to accept account / license related information over a live support request, these requests must be sent via email only as we'll need confirmation of account ownership.