Contact Support
We have several ways for our customers to get in touch with us, see below for options.
Email
To ensure a speedy service, please use the relevant email below for your request.
Report a bug
You can report a bug here on our community forums. Simply click on the "Start a Discussion" button.
Suggest a new feature
You can suggest a new feature here on our community forums. Simply click on the "Start a Discussion" button.
Community Forums
Note: As the community forums is PUBLIC please do not share any sensitive information (including but not limited to account information, license, login details, connection details for servers / cloud services).
Live Help & Support
You will find our live help and support located in the bottom right corner of your browser when accessing our main website.
Note: We're unable to accept password resets or license information over a live support request, these requests must be via email only as we'll need confirmation of account ownership.
Note: We're unable to accept account / license related information over a live support request, these requests must be sent via email only as we'll need confirmation of account ownership.
Postal Address
sFTP App Ltd Turnpike Close, Colchester, Ardleigh Essex, CO7 7QW United Kingdom
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